Answers to Help You Import with Confidence

Frequently Asked Questions

Whether you’re new to importing or have years of experience, questions come with the territory. Below are some of the most common inquiries we receive from clients. If you need more specific guidance, our team is just a message away.

1. What types of goods can you clear?

We handle a wide range of goods, including general cargo, perishables, electronics, industrial items, and more.

2. Do you provide clearance before arrival?

Yes. When possible, we initiate clearance before your goods arrive to avoid delays.

3. Do you provide clearance before arrival?

Yes. When possible, we initiate clearance before your goods arrive to avoid delays.

4. Can you work with my current freight provider?

Absolutely. We coordinate directly with airlines, freight forwarders, and carriers.

5. How do I switch from my current broker?

We’ll manage the entire transition to ensure there’s no disruption to your operations.

6. Are you licensed and bonded?

Yes. We’re a fully certified and bonded U.S. Customs Broker.

7. How do you help prevent customs fines or penalties?

We conduct compliance checks, correct documentation, and accurate classifications to reduce your risk and avoid costly issues.

8. What if I’ve had past issues with customs?

We specialize in resolving customs complications. Whether it’s misclassification, missing paperwork, or delays, we’ll help get you back on track quickly.

We’re Here to Help

Still Have Questions?

If your question wasn’t answered above or you need personalized assistance, our team is ready to support you. Whether it’s a simple inquiry or a complex import issue, we’ll provide clear answers and practical guidance.

Jitycargo

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